Data Privacy & Third-Party Integrations

Data Privacy

We built Copilot on Azure OpenAI because of its built-in security and compliance features. This ensures that customer data is protected and not directly exposed to third-party providers. Here's how it works:

• Data Processing: Azure acts as the data processor for the prompts and outputs sent to and generated by Copilot. The models are stateless, meaning no prompts or outputs are stored in the model.

• No Data Sharing or Model Improvement:

  • Inputs and outputs of Copilot are NOT used to improve OpenAI models.

  • They are NOT used to improve any Microsoft or third-party products or services.

  • They are NOT used for automatically improving Azure OpenAI models.

• Full Control by Microsoft: The Azure OpenAI Service is fully controlled by Microsoft, and the OpenAI models are hosted in Microsoft’s Azure environment. The service does NOT interact with any other OpenAI-operated services, such as ChatGPT or the OpenAI API.

• Security & Compliance: Azure OpenAI ensures that we meet industry-standard security and compliance measures, protecting your data throughout the process.

For a detailed breakdown of the data flow and additional privacy measures, refer to the diagram below:

To read more about Azure Data privacy, see their documentation here. If you have further questions or need more clarification on how your data is managed, feel free to contact our team at [e-mail].

Third-Party Integrations

Copilot includes a support skill designed to help answer user questions. When you ask a support-related question, the question itself is sent to a third-party service, RunLLM, for processing. It's important to note that:

• Limited Data Sharing: Only the specific question you ask is shared with RunLLM. No additional model information or user data is shared beyond the question itself.

• User Control: You retain control over your interaction with this skill. If at any time you wish to modify or revoke your consent to share support questions with RunLLM, please contact us at [e-mail]

• Disclaimer Acknowledgement: Before using the support skill, users must acknowledge a one-time disclaimer outlining the involvement of RunLLM.