Whitelisting

If your organization employs firewalls and wishes to use our services without interruption, you'll need to whitelist specific IP addresses based on your desired functionality:

Regions

USA

• cloud.arize.com

• app.arize.com

• api.arize.com

• flight.arize.com

• otlp.arize.com

EU

• cloud.eu-west-1a.arize.com

• app.eu-west-1a.arize.com

• api.eu-west-1a.arize.com

• flight.eu-west-1a.arize.com

• otlp.eu-west-1a.arize.com

Descriptions of Services

There are 5 services with various purposes

App General Whitelisting

For standard operations like file importing, LLM requests (online evals, prompt playground, etc.) and monitor alerts, add the following IPs to your whitelist:

These 3 IPs may reach out to your system unsolicited, so it's essential to have them whitelisted for uninterrupted service.

• Run this in the terminal to ensure the latest IP addresses to whitelist: -> % host cloud.arize.com

UI Access

To ensure the Arize user interface app.arize.com is accessible, whitelist:

• Run this in the terminal to ensure the latest IP addresses to whitelist: -> % host app.arize.com

SDK Ingestion Receivers

For customer SDK calls to reach our data ingestion endpoints, whitelist:

• Run this in the terminal to ensure the latest IP addresses to whitelist: -> % host api.arize.com

Flight Data Imports/Exports

If you're using exports or python notebooks with our export client, or if you're importing/exporting data from the Arize UI, whitelist:

• Run this in the terminal to ensure the latest IP addresses to whitelist: -> % host flight.arize.com

OTLP Endpoint

If you're sending OpenTelemetry compatible data from the Arize UI, whitelist:

• Run this in the terminal to ensure the latest IP addresses to whitelist: -> % host otlp.arize.com