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OpsGenie

Use our OpsGenie alerting integration for streamlined troubleshooting workflows
Arize supports native integration with OpsGenie to keep your alerts in one system. Use our OpsGenie integration to send more comprehensive metadata to the OpsGenie platform and debug your models faster.
Looking for some automation? You can now set up an OpsGenie integration & assign to monitors with our GraphQL API!

Integration Setup

Alerting integrations can be configured in two ways on the Arize platform: either in your Organization Settings or the 'Config' Tab.

Integration Setup: Organization Settings

Since integrations are available at the organization level, you can set up an integration by clicking on your organization name on the top left corner of any page and clicking into the 'Integrations' tab at the top of the navigation bar. From there, pick on the integration you want to set up for your organization, in this case: OpsGenie.
Setup via Organization Settings

Integration Setup: 'Config' Tab

You can also add an alerting integration via the 'Config' tab within a model. From there, scroll down to the 'Integration' card where you can begin your API integration setup.
Setup via Config Tab
Learn how to programmatically edit alerting integrations using our GraphQL API here

Create an API Integration

Once you've added OpsGenie to your integrations list on the Arize platform, add a new API integration on OpsGenie to obtain an API key. Arize currently supports OpsGenie Team Keys only, so each integration in Arize will be tied to a specific team in OpsGenie.
Learn more about OpsGenie and how to create an API integration here.

Send Alerts

After you save your alerting service, designate model and monitor specific alerts via the 'Config' Tab or within individual monitors.
You can add multiple integrations for more tailored alerting specific to teams, access, and monitors.

Send Alerts: Model

From any page, click on the 'Config' Tab on the right under the main navigation bar. Scroll down to the 'Alert Email' card and click on the drop-down menu to select which integration(s) to send your models triggered alerts to.
Edit Alerts via the Config Tab

Send Alerts: Monitor

Customize individual monitors to send alerts to a different or additional integration to keep an eye on a specific monitor.
Edit Monitor Specific Alerts
Having trouble? Reach out to us via email [email protected] or Slack us in the #arize-support channel for more support.